Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information (email address, phone number)
• Payment information (processed securely through third-party providers)
• Health and wellness information you choose to share
• Communication preferences and consultation notes

 

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Provide personalized health and wellness guidance
• Respond to your comments, questions, and customer service requests

 

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

• With service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets

 

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

 

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with a supervisory authority

 

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

 

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@vitolyze.com
• Phone: +92-339-002-8516
• WhatsApp: +92-339-002-8516
• Address: Building 11-C, Lane 2, Ittehad Commercial Area, D.H.A Phase 6, Karachi